
Azure Migration in Action with Tysers
Hear from Tyser’s Group Chief Information Officer and learn about their Azure migration journe...
Based at the heart of the world’s premier insurance market in London, Tysers employs over 1,200 people and handles in excess of £2.75bn of annual premiums working with leading (re)insurance markets worldwide to deliver risk solutions to a global client base.
Read how we helped Tysers transform to a secure and self-managing digital workplace below, or hear directly from Tyser’s CIO Steve Jolley.
seats migrated to the Microsoft Cloud
reduction in Central London office space requirements
reduction in support incidents
CSAT score up from 4.5 (out of 5)
They have offices and representatives in locations around the world to provide risk management solutions at a global level, ranging from their head office in London all the way to the US, Singapore, Dubai, Australia and more. To stay ahead in the mid-tier insurance broking market, Tysers’ services need to be supported by cloud-first, forward-thinking and robust IT infrastructure that enables its people to thrive in a world of hybrid working.
Rapid growth from several acquisitions had resulted in the business dealing with multiple teams, platforms, applications and tools, all of which were hampering proper integration and paralysing IT operations.
Group-legacy, end-user compute, and an on-premises data centre environment were both limiting organisational agility, thereby increasing risk and cost, and eroding acquisition returns.
Internal and external communication and collaboration challenges, post-acquisition, were also exacerbated by Covid-19 remote working, and the need to accelerate the solutions to these issues, in the form of a digital transformation roadmap, was even more urgently required.
Following a series of acquisitions, we were struggling with the ability to grow and scale. Our infrastructure was mostly on-premises, which inhibited us from growing at scale. We started looking at how that could be changed to move our infrastructure and apps into the cloud to enable scalability.Steve Jolley, CIO at Tysers
Microsoft Azure was the clear winner for us because of the investment that’s been put into it. The scalability, the ability to manage and maintain it and the licensing model all formed part of why we wanted to
go in that direction. Steve Jolley, CIO at Tysers
With our reputation for delivering successful digital transformation projects, Content+Cloud was selected by Tysers as a long-term partner to implement a Digital Workplace and guide the integration and transformation of its IT systems.
In addition to selecting Content+Cloud for the project work Tysers had already selected us for their service desk and infrastructure management.
Our team worked in partnership with Tysers to develop a business case outlining the solutions, timelines, costs and long-term benefits of the proposed project. The business case was the primary factor in attaining buy-in at board level for the project.
A clearly defined business change and adoption strategy was put in place to profile and understand end users within the business, which in turn informed the deployment, roll-out and training requirements the business would need. The Tysers ‘Work Anywhere Project’ was then designed to transform the way Tysers’ users could operate, improve security and be an ‘all cloud’ model removing all reliance on on-premise infrastructure.
With a strong focus on momentum, agility and futureproofing its business, Tysers continues to work with Content+Cloud to deliver its digital transformation into the coming years.
The ongoing services and support we provide are designed to ensure Tysers continues to adapt as it evolves, enabling the organisation to focus on being a data-driven, digital-first and digital-forward business.
Kick-starting its digital transformation also means systems and technologies inherited through any future acquisitions, can be quickly and efficiently integrated.
As a business, we’re very Microsoft 365-oriented and rely on the tools within it, such as Outlook, Teams SharePoint Online, Yammer and Delve. As an extension of this, Azure was the logical choice for our cloud migration, and Content+Cloud has helped leverage our investment in this technology and driven us forward on our digital transformation journey.Steve Jolley, CIO at Tysers
Tyser’s CIO Steve Jolley sat down with Content+Cloud’s Interim Group Commercial Director James Lewis to discuss how Content+Cloud worked with Tysers to transform the business to a secure and self-managing digital workplace.