Content+Cloud and ScienceLogic: ITOM and AIOps partnership

Content+Cloud partners with ScienceLogic, a leader in IT operations (ITOM) and artificial intelligence for operations (AIOps).

ScienceLogic’s solutions provide modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world, empowering intelligent and automated IT operations.

The ScienceLogic SL1 platform enables companies to digitally transform by removing the difficulty of managing complex, distributed IT services.

Using patented discovery techniques to find everything in the IT environment, clients get visibility across all technologies and vendors running anywhere in their data centres or clouds.

With ScienceLogic and AIOps, customers can manage IT environments – at speed, at scale and in real-time.

Artificial intelligence for IT operations (AIOps)

A successful digital transformation requires AIOps to transform operations. Forward-looking leaders enrich IT data with context, enabling automation and better business  outcomes.

Modernise your legacy IT monitoring tools

Grow your business and deliver customer excellence by modernising and consolidating your toolset.

ScienceLogic SL1

See everything across multi-cloud and distributed architectures, contextualise data through relationship mapping, and act on this insight through integration and automation.

Content+Cloud and ScienceLogic: finalists for Best Use of Automation in the 2022 AI and Machine Learning Awards, organised by Computing.

The AI and Machine Learning Awards recognise the best of AI today. The awards span companies, individuals and projects across the whole spectrum of the industry, covering everything from ethics to data analytics.

We were nominated for our use of AIOps, a success enabled by our partnership with ScienceLogic, the Gartner and Forrester recognised leader in AIOps, business services and advance monitoring.

Harnessing AIOps helped Content+Cloud’s team reduce the number of incidents reported by each client by 75% in a year and focus the skills of our staff on delivering greater innovation to ambitious organisations.

Using ScienceLogic’s SL1 AIOps platform allowed us to consolidate a host of management tools into one SaaS platform. As a result, we were able to deliver more reliable, scalable and efficient monitoring to our clients through automated ticketing and troubleshooting.

With less time spent on set-up and routine monitoring, we could focus on offering a richer range of managed services and ensuring higher standards of support. Our new services helped us bring in 34% more monthly recurring revenue over 12 months at net zero cost. We’ve also been able to reallocate the equivalent of 1.4 full-time staff to delivering these new services.

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