Teams call plans and direct routing for integrated cloud calling

With a range of Teams call plans and direct routing options available, organisations of all sizes are able to benefit from a cloud-based phone system integrated with Microsoft’s productivity hub.

At Content+Cloud we can guide you through the features of Microsoft Teams call plans and direct routing, ensuring you get the best value for money from cloud telephony. And as it’s backed up with our fully managed service, you’ll be amply supported to take full advantage of Teams Voice’s features and flexibility.

Support with your Microsoft Teams call plans choice

From enhanced call quality to greater integration with productivity and business applications, there are many reasons why organisations choosing Microsoft Teams Voice for their phone system. But if you’re new to cloud calling, or using another solution, it may be difficult to know where to start.

There are Teams call plans and direct routing to suit every type of organisations. If you’re a large enterprise with a Microsoft 365 E5 subscription, you can choose from domestic-only, global and consumption-based plans. If you’re a small business using Microsoft 365 with Business Voice, then you may choose to connect your carrier directly to Microsoft 365 through a direct routing plan. For anything in between, we can discuss a bespoke plan with you.

Teams call plans and direct routing for all needs

At Content+Cloud we can help you find a plan that’s ideal for your specific needs. With decades of Microsoft expertise, we can provide you with an end-to-end service that will get you up and running with your calling plan and support you far beyond. You’ll soon be making use of advanced telephony features and PBX controls, fully managed from a single admin console, free from the expense of traditional phone systems.


Domestic and international plans

Microsoft Teams call plans are available for domestic and international calling, or for calling done on a per consumption basis. All you need is a Microsoft 365 subscription that includes Teams, with Business Voice added (or a Microsoft 365 E5 subscription).


Direct routes for global coverage

You can also use Teams Voice with your current telephony service. To do so, we can help you choose a Teams Voice direct routing option, connecting you to Microsoft 365 via SIP trunks. And we can give you telephone numbers in up to 120 countries.


Simple and managed

Once you’re up and running, we’ll continue to support you. Our managed services include investigation and management of call quality issues, implementation of user and service requests, usage reports and a Managed Meeting Rooms service.

Why you can trust Content+Cloud to manage your Microsoft Teams calling plans

Content+Cloud is the only Microsoft Partner to be able to offer you a complete end-to-end solution for Microsoft Teams calling. We have some of the foremost experts and MVPs (Microsoft Most Valuable Professionals) with experience in Microsoft voice solutions. You can rely on the highest-quality advice and managed services from the people who know Microsoft best.

Let’s talk about your Teams Voice requirements 

Teams call plans and direct routing options

Microsoft Teams call plans and direct routing for voice and video are available for organisations of all sizes. To get started with a plan from Microsoft, you’ll need one of the following:

Microsoft 365 Business Voice

  • For small and medium-sized businesses
  • Add-on for Microsoft 365 packages that include Teams
  • Provides phone system and audio conferencing (up to 250 callers), which require a calling plan from a service provider (through Microsoft Teams direct routing)

Microsoft 365 E5

  • For larger enterprises (300 or more users)
  • PBX capabilities
  • Audio conferencing (up to 300 callers)
  • Microsoft’s leading productivity apps and advanced security, compliance, and analytical capabilities

With the right subscription in place, you can then choose the right Teams call plans and direct routing option for your organisation. Content+Cloud can help you decide on the best solution and manage all stages of setting up and management.

Domestic-only calling

Per user, per month:

  • 1200 minutes
  • 240 minutes
  • 120 minutes

Domestic and international calling

Domestic calling per user, per month:

  • 1200 minutes
  • 240 minutes
  • 120 minutes

International calling per user, per month:

  • 600 minutes

Consumption-based billing

Pay for the minutes used via the following methods:

  • Pre-paid balance
  • Credit card or invoice
  • Auto-recharge

Direct routing

We can provide:

  • Coverage in more than 30 countries
  • 120 geographic and toll-free numbering locations
  • Standard and enterprise packages offering a range of management, analytics and enhanced options

Contact centre integration through Sipcom HALO Platform

As well global coverage, Sipcom HALO Platform can bring full contact centre capabilities into Teams. HALO’s scalable cloud architecture can be fully integrated with market-leading VoIP platforms and CRMs, allowing your attendants to call, chat, message and video-call your users all from one place, from any location or device.

Find out more about our Sipcom HALO Platform