Managed detection and response explainer: what is MDR and what does it do?
Protecting your organisation with managed detection and response At Content+Cloud, our Managed Detec...
Why Content+Cloud?
Content+Cloud is more than a company. We are a community of technology and business-minded experts, all passionate about the delivery of client-focused solutions and services.
At Content+Cloud we work with different clients in different ways.
We work hard to recruit some of the finest technical teams in our industry – who solve organisational challenges by understanding what technology is capable of, and where trends are leading us. With the benefit of optimal solutions, we focus on the user – providing world class support and in turn maximising adoption and optimising your technology investment. This is what drives us. Helping your organisation and your people to succeed.
What separates us from the rest, is our ability to adapt to our client’s specific needs.
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- For those seeking to transform and change the way they operate, we offer strategic guidance and assistance, on a project-by-project basis, and with a focus on predefined, achievable outcomes.
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- For those clients looking for us to deliver ongoing services, we offer a range of managed services.
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- For others, looking to address specific technical challenges requiring specialist advice and input, we offer, market-leading technology solutions and advice.
Why work with Content+Cloud?
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Your definition of success is our starting point: we’ll take the time to understand your business goals.
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We can help transform your organisation or evolve the way you work. Whatever your programme of change, we can help to make it happen.
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We’ll get to know your team, your culture and your service needs to deliver support that genuinely delivers the ever more elusive positive user experience.
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Cyber risks sit at the core of all of our designs, service and support. In today’s world secure by design is a given, not an extra.
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We appreciate the importance of agility in business and the importance of your technology to flex and adapt to your changing needs.
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We add value to out-of-the box solutions: designing that all important 20% which meets the special and specific needs of your organisation.
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Access to a comprehensive choice of services and solutions: our technology and service offering will support you through all stages of your digital journey, and beyond.
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Access to specialists and experts: especially in key areas where risk and value reside, and where expertise counts most.
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A long-term partner: we will adapt our services to meet your needs as they change over time.
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We are on your side: we’ll engage, we’ll listen and sometimes we’ll challenge. But we will always commit. And, most importantly, together we’ll succeed.
At Content+Cloud, our vision is a world in which organisations grasp all that technology can offer, improving results and the experiences of their people.
Transform
Your technology environment should no longer be looked at as simply a cost. At Content+Cloud we will always put your users first. It’s your users that will help you deliver real ROI.
Typically, transformation involves new ways of working, new ways of reaching and servicing customers, and new ways of taking key services to market. Our task is to leverage technology to make such bold ambitions real.
We’ve helped a global management, engineering and development consultancy become fully digital. We’ve helped a major retailer standardise processes across its estate. We assist our clients in defining the change they are seeking, and we make it a reality.
Evolve
On their digital journey, from SMEs right through to Enterprise, we understand that our clients have many different priorities. Some ask us to increase collaboration by unlocking Microsoft Teams, improve user adoption and engagement, or develop a mobile app to raise levels of customer satisfaction.
Others ask us to create business cases to deploy a company-wide digital workspace, to migrate workloads to Azure or to redefine their organisation’s security model. From initial business case creation to deploying one off services and strategic IT support, we’ll work with you to deliver success, on your terms.
In all cases, we agree the metrics that describe success (on your terms), ensuring the desired outcome is clear from the outset.
Secure
At Content+Cloud we do not think of our clients’ security as just a hardware device, a software application or an occasional penetration test. For us, security is a state of mind, integral to all that we do. We work with clients as they seek to move security up the agenda, embedding it – technically, operationally and culturally – into all that they do.
Poor security can compromise organisational and personal data, disable users, lock systems, create regulatory and financial exposure, prevent business from being transacted and, most importantly, undermine corporate reputation.
We offer a range of enterprise security solutions designed specifically to provide your organisation with the control you require to secure your applications and networks, to enable a more productive and secure workplace.
Support
There is a direct link between high-quality user support and high-quality business performance. Put simply: it’s not easy to deliver your best business results if your people are unable to take advantage of the technology that you’ve invested in.
This is why, at Content+Cloud, we take user support so seriously, designing our services around the varied needs, attitudes and abilities of your users. We help improve usage and adoption, whilst also providing highly responsive day-to-day support.
Content+Cloud support services keep systems and services running, ensuring uptime and availability. Our support services have the capability to be truly global, delivering a genuine 24/7 service, wherever your users may be.
Clients we have supported on their transformation journey
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Content+Cloud is a leading Microsoft Partner, in the UK, delivering Azure, Dynamics and Microsoft 365 solutions and services.
At Content+Cloud, we are proud to be considered one of Microsoft’s key strategic partners.
This is why we sit on their Partnership Advisory Councils, work with their senior developers and product leads, helping to design future products and services. In turn, we deliver this back to you – the client. Our level of knowledge is that of a true partner, genuinely excited by all that the Microsoft Cloud can offer.
We’ve over-invested in this crucial relationship, so that your organisation doesn’t have to.
Find out more about our Microsoft Partnership
