Add value through IT outsourcing and switching IT support provider

The modern workplace has brought new ways of working and new technologies to enable them. You may need some external help delivering the services your users need but are less sure about handing over the reins to somebody else.

Whether you are considering IT outsourcing for the first time, need an expert partner on a particular technology, or are closing a relationship with an existing partner, Content+Cloud will give you a smooth transition towards greater value with our award-winning managed services.

Why choose Content+Cloud for your IT service outsourcing

At Content+Cloud we work with organisations of all sizes to help them overcome their IT support challenges. We can take the weight of full IT service delivery or complement a more mature set-up with specific technology expertise.

Whatever your needs, we work with you to define a service model that will deliver the highest standards of availability, quality and customer service. We’ll get to know your business and your people, and make your goals our own.

Here are some of the benefits of outsourcing your IT to Content+Cloud.


Breadth of capability

Few managed service providers are able to offer 24/7 services across a portfolio as wide as ours. From tier 1 service desk support to network monitoring and app development, we can provide a multitude of services from one team.



Matching your ambition

Our passion lies in helping ambitious organisations succeed with technology. As one of the UK’s leading Microsoft partners, we work with the very best workplace technologies and provide best-in-class management tooling to deliver our services.


Simplifying the switch

If you’re switching IT support provider, we can make the process as seamless as possible. With a proven process in place, we’ll dedicate resource and time to ensuring a smooth handover from the outgoing provider to us.

When to consider outsourcing your IT department or services

IT outsourcing adds value. It can help reduce costs, of course, but it’s also the most efficient way of harnessing the potential of modern technologies.

At Content+Cloud we see many reasons for clients looking to outsource their IT department or services, ranging from business and commercial reasons to a desire for faster digital transformation. Here are five ways IT outsourcing can help you.


Thinking about switching IT support provider?

You may have already outsourced your IT department or services but are coming to the end of your contract. You may have seen your ambitions outgrow your provider’s capabilities. Switching IT support provider is a great way to realign your IT services to your goals

It can, however, be difficult to make the change. At Content+Cloud we’ve helped organisations switch smoothly, working with outgoing providers even in the most challenging circumstances.

We’ll appoint a Service Transition Manager to agree governance and run the transition project across the providers’ teams. Our defined transition methodology ensures full knowledge transfer takes place between each party.

Talk to us about changing IT support provider 


Support with managing multiple suppliers

As well as taking on fully outsourced IT support, we’re able to help you where we’re just one of the providers you work with. At Content+Cloud we can take ownership of third-party supplier management with our Service Integration and Management (SIAM) capabilities.

Talk to us about our SIAM service 


Providing dedicated IT support and service desk management to a full spectrum of clients

With a broad portfolio of clients, we recognise the unique demands of all industries, sectors and business owners, and know that no two are alike. Our IT support services are based on the demands and needs of our clients, and their users, and our own ever-growing experience across the public, private and third sectors; as well as SMBs, mid-market and enterprise clients.

See who we help 


A trusted and experienced Managed Services Provider

As an SDI three-star ranked service provider, adhering to ITIL good practice, Content+Cloud provides 24/7 support and global coverage. Our accreditations and standards include:

  • Compliance with UK and EU data protection laws
  • Adherence to the PRINCE2 project management standard
  • Accredited supplier on the G-Cloud framework for public-sector projects
  • Stage 2 certified by the Helios Financial Supplier Qualification System
  • Cyber Essentials certification
Read more about our accreditations