Managed detection and response explainer: what is MDR and what does it do?
Protecting your organisation with managed detection and response At Content+Cloud, our Managed Detec...
How we help our clients to succeed in the modern workplace
Our mission, which we live and breathe, is to empower ambitious organisations and their people to succeed.
Your particular version of success will inevitably be based on your technology landscape, your business needs and challenges and your long term objectives. Another organisation’s take on success might involve a secure migration to the cloud, or the creation of a Power App to satisfy a new functional requirement.
Your definition of success guides us.
Success means different things to different organisations. Whether it’s improved Microsoft 365 (formerly Office 365) adoption, 24/7 dedicated security support, or creating a Power App, we’ll focus on delivering that. On your terms.
Transforming your organisation.
Typically, transformation involves new ways of working, new ways of reaching and servicing clients, and new ways of taking key services to market. Our task is to leverage technology to make such bold ambitions real.
We’ve helped a global management, engineering and development consultancy become fully digital. We’ve helped a major retailer standardise processes across its estate. We assist our clients in defining the change they are seeking, and we make it a reality.
See how we can help you transform
Evolving your technologies.
On their digital journey, our clients have many different priorities. Some ask us to increase collaboration by unlocking Microsoft Teams, improve user adoption and engagement, or develop a mobile app to raise levels of client satisfaction.
Others ask us to create business cases to deploy a company-wide digital workspace, to migrate workloads to Azure or to redefine their organisation’s security model.
In all cases, we agree the metrics that describe success (on your terms), ensuring the desired outcome is clear from the outset.
See how we can help you evolve
Securing your critical infrastructure.
Poor security can compromise organisational and personal data, disable users, lock systems, create regulatory and financial exposure, prevent business from being transacted and, most importantly, undermine corporate reputation.
At Content+Cloud we do not think of our clients’ security as just a hardware device, a software application or an occasional penetration test. For us, security is a state of mind, integral to all that we do. We work with clients as they seek to move security up the agenda, embedding it – technically, operationally and culturally – into all that they do.
See how we can help secure your business
Supporting your organisation: 24/7.
There is a direct link between high-quality user support and high-quality business performance. Put simply: it’s not easy to deliver your best business results if your people are unable to take advantage of the technology that you’ve invested in.
This is why, at Content+Cloud, we take user support so seriously, designing our services around the varied needs, attitudes and abilities of your users. We help improve usage and adoption, whilst also providing highly responsive day-to-day support.
Content+Cloud support services keep systems and services running, ensuring uptime and availability. Our support services have the capability to be truly global, delivering a genuine 24/7 service, wherever your users may be.
See how we can help support your business
We focus on what makes the difference.
We put our energy into treating each client as an individual organisation, because their challenges are unique. We deliver excellence as standard when it comes to delivering the core 80% of a project. This enables us to focus on the 20% that shapes solutions and services, to suit individual clients and their specific needs. This 20% is how we deliver truly exceptional outcomes. It’s what sets us apart.
At Content+Cloud we engage with clients in three different ways:
Transform and evolve your organisation.
Professional Services
Whether your organisation requires a one-off project to support transformational change, or an experienced partner to evolve your current digital workspace, Content+Cloud can make that happen. We offer strategic guidance and assistance on a project-by-project basis with a focus on defined and agreed outcomes.
Our Professional Services include advisory services, security services, enterprise solutions and applications delivery, and infrastructure solutions.
View all Professional ServicesFlex and scale services in line with your business.
Managed Services
For clients looking for ongoing services, we offer a range of Managed Services including IT support services, security services, infrastructure management, service integration, on-going SharePoint and Microsoft 365 support, and enterprise application services.
All our managed support services are shaped to our individual client’s needs. By tailoring these services, we can focus on the real needs of the end user, delivered with future flexibility and scalability in mind.
View all managed IT support servicesUtilise our highly skilled team of consultants.
Specialist Consultancy
For those seeking to address specific technical challenges requiring specialist advice, we offer access to our team of highly qualified consultants and Microsoft technology specialists.
Our expert Microsoft team, including our Microsoft MVPs, will work with you to provide clear insight and delivery expertise across Microsoft 365, Azure and Dynamics 365. Whether you need specialist advice on the effective use, implementation and adoption of Microsoft Teams, SharePoint, Dynamics GP, Exchange Online or the Power Platform, we can help you.
View all Microsoft technology services
