Enterprise and business applications services to revolutionise how you work

Content+Cloud’s enterprise and business applications services can help you transform how your organisation works day-to-day, from back office to boardroom.

With over two decades of experience in solutions from Dynamics NAV to Dynamics 365, we can guide you on how to deploy, optimise and integrate the enterprise resource planning (ERP) technologies that can deliver your organisation’s goals.

Why businesses seek enterprise application support

Enterprise applications make many typical business processes cheaper, quicker and simpler. They can streamline a company’s finances, operations, supply chain, manufacturing, reporting, procurement and other functions into a single system. CRM applications, meanwhile, can give an entire business an instant picture of an individual customer or prospect.

But simplification is not always simple. If you’re moving to an ERP solution for the first time, it can be difficult to know where to begin – and bringing various sources of business intelligence into one place is a complex, technical undertaking. If you’ve been using a trusted ERP solution for years, you’ll be aware of how disruptive and costly important upgrades can be.

The impact of enterprise application support

No matter what challenges you face, Content+Cloud can help you overcome them. Our expert enterprise applications support will help you connect and streamline your business through Microsoft’s Cloud-based and on-premises business technologies – Dynamics 365 Business Central, Dynamics GP and Dynamics NAV – as well as other best-in-class solutions such as Pegasus Opera 3. And with offices in London and Manchester, we can easily work with you wherever your teams are based.

Track and optimise performance

Business applications give you the insights you need to react and plan proactively. We’ll help you get the most of your ERP tools so that you can streamline, optimise and automate processes for maximum efficiency.

Extend, enhance and customise

Whether you’re already using Microsoft ERP solutions or coming to them fresh, we’ll help you define and select the right solution for your business, integrated with your key bespoke and third-party apps, where required.

End-to-end expert support

We’re not like other partners. We can provide expert enterprise applications support at all stages, from early-stage consultancy to ongoing managed services.

Where enterprise applications can support you

At Content+Cloud we live and breathe client success, working with organisations small and large across all sectors. Based in London and Manchester, we provide consultancy and implementation services across the UK for enterprise and business applications, ranging from full migrations to service-desk support.

Here are just a few of the typical functions and tasks where our services can make a difference, giving you the tools to cut time, cost and effort for your teams.

Financial management

  • Account receivables/payables
  • Bank reconciliation
  • Fixed-asset management
  • Month/year-end closing

Sales and service management

  • Quote generation
  • Contact management
  • Sales invoicing
  • Payment processing

Project management

  • Capacity planning
  • Budgets and estimates
  • Job and process costing
  • Resource management

Payroll

  • Personnel admin and profiles
  • Benefits, deductions and pension provider integration
  • Online filing and audit trails
  • PAYE recognition and P11D, P32, P45 and P65 management

Supply chain management

  • Inventory and purchasing control
  • Shipment and distribution
  • Returns and cancellations
  • Procurement and vendor management

Operations management

  • Forecasting
  • Production planning
  • Manufacturing capacity
  • Warehouse management

Reporting and analytics

  • Customer insights
  • Self-serve reports
  • Interactive dashboards
  • Built-in intelligence

Content+Cloud’s enterprise application support model

When it comes to your business applications, there’s no right or wrong time to seek advice. An expert opinion early on can shape your decision on what’s the right ERP or CRM option for you. Later, when your chosen solutions are in place and in use, you may still need a helping hand dealing with user issues and technical admin.

At Content+Cloud we understand that organisations may need guidance at any stage – that’s why we have an enterprise application support model to suit all levels of need.

1

Discovery

Our consultants will review existing applications, processes, workflow and data needs. This means we can either optimise your existing systems or, where appropriate, implement new line-of-business systems to better serve your requirements.

2

Integration

We’ll ensure that the applications you rely upon are integrated seamlessly and securely with your ERP, CRM and business intelligence (BI) solutions. We’ll also advise on how Dynamics and other tools can work alongside and within solutions such as Microsoft Teams.

3

Ongoing support

Our managed services include first- and second-line support for enterprise applications including Microsoft Dynamics NAV, Dynamics GP and Pegasus Opera 3. Working to agreed procedures and service levels, we’ll provide invaluable services to support your help desk.

A trusted partner in Microsoft-enabled digital transformation

As the UK’s most awarded Microsoft partner, Content+Cloud can give you advice that’s rooted in deep technological understanding and informed by the latest foresight from Microsoft’s roadmap.

  • Microsoft Partner of the Year finalist for customer experience in 2020, 2019, 2008 and 2017
  • 15 Gold and two Silver Microsoft competencies, including Gold for Small and Mid-Market Solutions
  • Four Microsoft Advanced Specialisations, including adoption and change management and Microsoft Windows Virtual Desktop

Content+Cloud’s enterprise applications support services

Whatever the size or complexity of your enterprise, we can provide support to ensure you get the best value from your business applications.

Here’s an overview of the typical services we offer.

Dynamics 365 Business Central consultancy

Dynamics 365 Business Central is Microsoft’s leading solution for small- to medium-sized enterprises (SMEs), unifying ERP and CRM in one place. We can help you plan and deliver the deployment of this evergreen platform, integrate with existing Microsoft tools (such as Teams) and third-party or bespoke solutions, and help you embrace the power and flexibility of futureproof, cloud-based services.

Dynamics 365 Business Central migrations

Looking to move from an older enterprise platform to Business Central? We’re experts in enabling businesses to transition smoothly between solutions, supporting you with readiness assessments, roadmaps and release plans, technical consultancy and, if required, additional services on business change and user adoption.

Dynamics GP consultancy

We’ve guided organisations from small businesses to Premiership football clubs to achieve greater control of their financial management and accounting, operations and stock management and sales and service through Dynamics GP. If you need new ways to get the best from your platform, we can help you extend and enhance its capabilities with the latest technology.

 

Dynamics NAV consultancy

Working with Dynamics NAV but want some of the powerful features within Dynamics 365? We can ensure your on-premises ERP solution delivers maximum value. We’ll help you connect your data, streamline processes and unlock efficiencies. You’ll get the most from NAV while having a clear route to a smooth 365 migration in the future.

Pegasus Software consultancy

Pegasus Software provides SMEs with own-pace, cost-effective solutions to business challenges across key functions such as payroll. As one of only a few Pegasus Strategic Partners, with offices in London and Manchester, we’re ideally placed to advise you on Opera 3 and other Pegasus tools.

Enterprise resource planning

Choosing the right ERP solution is a not a straightforward decision – no one size fits all. We can guide you through the options to ensure you do what’s best for your business. We’ll assess your needs, audit your technologies, review your operating model and map out your system requirements.

Give complex data immediacy with Microsoft Power BI

Fully integrable with Dynamics 365 BC, NAV and GP, Microsoft’s Power BI makes it even simpler to report on data and analytics. Power BI’s software services, apps and connectors bring together your unrelated data sources to produce stunning visualisations and insightful reports.

Your team will be empowered to make important decisions based on the KPIs that are most vital to your business. And you can securely share within your organisation and restrict the data access by filtering to only the relevant users.

Content+Cloud can assist you with all your Power BI needs, from implementing the tool from scratch to helping you streamline report performance and adding advanced functionality.

Find out more about Microsoft Power Platform 
Microsoft Power Apps FAQs

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