An Azure managed service for your continuing cloud success

Content+Cloud’s Azure managed service puts the ongoing management, optimisation and protection of your cloud environment in the hands of the experts.

We work with organisations of all sizes and sectors to help them innovate, secure and save with Azure. Choose Content+Cloud as your Azure managed service partner and you’ll benefit from world-class Microsoft expertise and decades of helping clients succeed.

What are managed Azure services and why do organisations use them?

If you’re using Microsoft Azure, you’ll understand the flexibility it can bring to your organisation. Faster innovation, scalable services, predictable costs and inbuilt security and compliance features – all of these are at your fingertips. Realising these benefits, however, requires time, skill and resource.

Azure managed services from Content+Cloud allow you to fully or partially outsource this to the most awarded Microsoft partner in the UK. With years of supporting organisations in their digital transformation, we’ll help you to continually optimise your platform and apps, monitor and adjust costs and performance, and keep your Azure operations aligned with your organisational goals.

Expert support as and when you need

All of our managed Azure services run 24/7, 365 days a year, and are delivered in line with ITIL best practices. With an award-winning service desk and dedicated account managers, you’ll be able to get support whenever you need it.

Take control of your resources and spend

It can be easy to lose track of the resources you’ve signed up for in the cloud. Through our comprehensive cloud management platform, we’ll help you track and forecast your consumption and will provide the expertise to optimise cost and performance. We can even streamline your licensing and billing.

Upgrade and modernise platforms and apps

For strategic development, design enhancements and consulting on new areas of adoption, you can take advantage of technical account management and project resourcing. We can help you manage and deliver your transformation goals with Azure and move towards Serverless and SaaS solutions.

The principles of our Azure managed service

At Content+Cloud, we partner with ambitious organisations to help them transform, secure, support and evolve. Our Azure managed service is built upon this, and is underpinned by the pillars of the Microsoft Azure Well-Architected Framework, which address the ongoing performance, security, reliability, cost and operational excellence of your Azure environment.

Our managed service can be customised to meet the requirements of most organisations regardless of Azure adoption maturity or scale.

Whether you’re a smaller organisation that’s new to Azure, requiring foundational support and monitoring, or you need enterprise-level management that ensures continuous optimisation and governance as new services are adopted, our service provides accredited Azure expertise when and where it’s required.

Our Azure managed service baselines

Our Azure managed service follows the Microsoft Cloud Adoption Framework by adopting the cloud operations disciplines: inventory and management; operational compliance; and protection and recovery. This allows us to drive a business-aligned management baseline that will establish and maintain resource consistency across Azure.

Graphic showing the management and enhanced baseline services of C+C's azure managed services, aligned with cloud operation disciplines of inventory and management, operational compliance, and protection and recovery.

 

Azure managed service tiers

To deliver the right combination of services to meet your requirements, we select services from across four tiers.

1

Support, monitoring and management (Standard)

  • Supports foundational services such as Azure Active Directory, Virtual Machines and Role Based Access Control
  • 24/7 access to experts, support and monitoring of Azure infrastructure as a service (for example, compute, storage and networking)
  • Service management portal for ticket updates, visibility of Azure consumption costs and service catalogue request items
2

Support, monitoring and management (Premium)

  • Additional expertise for clients building applications and data services in Azure
  • Covers many platform as a service related offerings
  • Suited to organisations operating cloud native applications, migrating web applications and databases to Azure, and planning to transition away from infrastructure
3

Optimisation, governance and security

  • Designed to ensure Azure services continue to operate within your compliance objectives
  • Regular expert review of Azure resources to validate security, performance and cost, and provide recommendations to change architecture where advantageous
  • Assessing Rightsizing and Reserved Instance opportunities to determine if the appropriate performance can be achieved at a lower cost
4

Transformation

  • Access to our Azure cloud solution architects and consultants through a portfolio of one-off or reoccurring engagements
  • Deeply specialised skills for specific Azure projects to support continuous adoption as a component part of the overall managed service
  • Customised pricing depending on requirements and frequency of engagement

What our Microsoft Azure managed services include

Content+Cloud is able to provide Azure managed services to suit organisations at all stages of cloud maturity.

Here are some of the typical services we’ve provided to clients looking for support with Azure.

Azure CSP licensing

As a Tier 1 Azure Cloud Solution Provider (CSP), we can help you provision the right services at the right time using our bespoke tooling. This ensures you can manage, secure and optimise your Azure resources and spend.

Find out more about CSP licensing 

Strategy and service management

We can provide expert support with your Azure strategy and its execution through our dedicated account, technical account and service delivery management teams

Find out more about strategy and service management 

Platform support, monitoring and management

We provide you with 24/7 service desk availability, a self-service portal and an advanced monitoring service through our Network Operations Centre.

Find out more about platform support, monitoring and management 

App monitoring, optimisation and governance

We can guide you in the ongoing improvement of your app and platform performance, helping you to manage your consumption and ensure standards are adhered to.

Find out more about app monitoring, optimisation and governance 

Managed Azure security

We can give you the reassurance of round-the-clock vigilance against cyber threats, underpinned by our deep Azure and cyber specialisms and Microsoft’s rigorous standards. We deliver 24/7, 365-day support through our Cyber Security Operations Centre and can even provide dedicated onsite support.

Find out more about managed Azure security 

A world-class centre of excellence in Azure

Content+Cloud has been helping clients embrace the benefits of Azure since its launch in 2010. Since then, we’ve developed a true centre of excellence that allows us to deliver Azure managed services to every type of organisation.

  • Streamlined billing through our Cloud Service Provider licensing    
  • Microsoft Advanced Specialisation in Azure Virtual Desktop and Windows and SQL Migration
  • 16 Gold Competencies including Cloud Platform and Cloud Productivity
  • Azure Influencer Finalist (2019) for Sol-Tec, a Content+Cloud company
  • Microsoft Sentinel powered Security Operations Centre service
  • Global 24/7 Azure managed service
  • 100+ accredited Azure experts
Read more about our accreditations 

Organisations we’ve helped succeed with Azure managed cloud services

We live+breathe client success and have a track record of supporting organisations large and small through cloud transformation with Azure. We have deep and proven expertisee across a wide variety of sectors, including retail, education, not-for-profit, hospitality, media, financial services, education and public sector.

Speak to us about your organisation's needs 

Azure case studies

At Content+Cloud we’re passionate about delivering the transformation you need through the power of the cloud. For a flavour of how we work in partnership to help you succeed with Azure, take a look at our case studies.

Helping insurance broker Tysers to digitally transform  Transforming IT to meet the needs of Impellam’s global workforce  Overcoming complexity and scale challenges in the public sector 

Microsoft Azure was the clear winner for us because of the investment that’s been put into it. The scalability, the ability to manage and maintain it and the licensing model all formed part of why we wanted to go in that direction.

Steve Jolley, CIO / Tysers Insurance Brokers

Support to complement your Azure managed service

At Content+Cloud we can support you at all stages of your Azure journey, from strategic Azure consultancy to an ongoing managed service.

But Azure is only one component of your cloud transformation. As a Microsoft Gold Partner, we can also provide expert consultancy, development and continuous support on Microsoft cloud technologies, from modern workplace tools to the Power Platform and business applications.

Azure resources

View all Resources
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