Content+Cloud can help support your organisation

Our mission, that we live and breathe is, to empower ambitious organisations and their people to succeed. We do this in four main ways – transform, evolve, secure, support.

Support: “Be actively interested in and concerned for the success of.”

Transform

Typically, transformation involves new ways of working, new ways of reaching and servicing customers, and new ways of taking key services to market. Our task is to leverage technology to make such bold ambitions real.

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Evolve

On their digital journey, our clients have many different priorities. Some ask us to increase collaboration by unlocking Microsoft Teams, improve user adoption and engagement, or develop a mobile app to raise levels of customer satisfaction.

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Secure

Poor security can compromise organisational and personal data, disable users, lock systems, create regulatory and financial exposure, prevent business from being transacted and, most importantly, undermine corporate reputation.

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Support

There is a direct link between high-quality user support and high-quality business performance. Put simply: it’s not easy to deliver your best business results if your people are unable to take advantage of the technology that you’ve invested in.

In a digitally transformed world, businesses have access to more sophisticated tools and systems than ever

Selecting the combination that works for you and your people is crucial. However, once your solutions and strategies are implemented, the work does not stop.

You must ensure that your cloud platform, cyber security approach, processes and apps are expertly maintained and continue to meet your needs.

Taking your focus from everyday tasks and entrusting them to industry leading experts can deliver myriad benefits to your business. These include freeing yours and your people’s time. Leaving you to focus on providing the high-quality services your customers expect in a competitive marketplace.

sharepoint ladder

Empower your people to deliver their best work

Every aspect of business depends on robust, reliable and uninterrupted IT systems. From transactions and data handling to security, performance monitoring, people management and beyond.

While infinite combinations of technologies bring opportunity, they can also present challenges.

Businesses with an ever-growing set of solutions to manage from several different providers can quickly become overwhelmed. This can then result in time being spent inefficiently, leading to losses in productivity and ultimately, profitability.

A direct link exists between high-quality user support and high-quality performance. Put simply, it’s not easy to deliver your best results if your people cannot fully leverage the technology that you’ve invested in.

We provide managed services and comprehensive IT support to businesses just like yours

The Content+Cloud approach

We know that there are no certainties in business. Needs, costs, structures and demands are ever-changing.

So, the guidance we provide must flex to meet these challenges. There is a reason why we are the UK’s number one managed IT support and professional services provider. It is because of our adaptive approach to delivering highly responsive day-to-day support.

Learn more about our Managed Services 

Leave the legwork to the experts with standout support

Some tasks within your business require inventive and inquisitive minds. They can only be solved with innovation and thinking outside of the box.

Then there are those predictable and regular tasks. They are no less important to the running of your business. However, opportunity exists in their automation, or placing them in the hands of those who know them inside out.

At Content+Cloud, we are experts at taking care of those everyday IT processes. Our clients across a wide range of roles and industries trust us with their efficient and skilful management.

Entrust your managed IT support to us and allow our people to act as your extended team. Stepping in where necessary to offer assurance and support.

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Guidance from the UK’s most awarded Microsoft partner

Microsoft applications form the bedrock of many modern businesses’ IT systems. But like all hardworking apps and programmes, it needs maintenance to keep performing at its most optimal. We are proud to be the UK’s leading Microsoft Azure, Dynamics 365 and Office 365 partner. This enables us to specialise in providing end-to-end SharePoint and Office 365 support to businesses like yours.

Our technical support teams are all fully certified in core Microsoft technologies. Additionally, our processes are aligned to the IT Infrastructure Library. This offers assurance of high quality of service and measurable performance.

Learn more about Microsoft Support 
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Remain vigilant and efficient with managed cyber services

Cyber security is more than a service. It’s a mindset that should run through the core of any successful business. However, it can be difficult to have all bases covered in-house. This is why we offer award-winning managed cyber security to protect your data and sensitive assets. Gain peace of mind with an always-on security operations centre (SOC).

Our SOC rapidly detects intrusions and complies with a range of key regulations. Access app and infrastructure scanning, security awareness workshops, quarterly reports and recommendations with our managed assurance solutions. Trust our experts to guard your interests, keep you compliant and maintain your clients’ trust.

Explore our cyber security services 
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Your needs met on-site and off with 24/7 IT support

When things don’t go to plan, or you require assurance around your technology, you need exceptional customer service. At Content+Cloud, we have a reputation for delivering standout IT support. Whether for UK or international locations, we offer remote and deskside support, shared and dedicated service desks and IT supplier management.

Your first touchpoint will always be one of our technical engineers. The person you speak to will be familiar with your company’s technology, needs and people. They will be able to provide support from the first contact. Maybe you are complementing your existing infrastructure. Or you might be in the process of embracing all-new, all-encompassing technologies. Whatever your position, we provide proactive, proportionate technical support to suit your circumstances.

Learn more about Managed IT Support 

Living+Breathing

Support

We assisted the UK’s largest tram system with a complete switchover to Microsoft Dynamics GP. This simplified their management process and improved performance. Combining a roadmap for secure cloud migration with high-quality, consistent support both on-site and off resulted in a seamless switchover, delivered to schedule.

Designing and implementing a secure cloud platform for the UK’s largest chamber of commerce demonstrates how we live and breathe our support philosophy. We continue to facilitate its success with ongoing consultancy and long-term IT system monitoring.

A leading UK charity chose us as their partner to deliver a world-class service to their users. As well as managing their operational needs, we provide long-term assistance through dedicated desk, onsite support and third-line escalation.

At Content+Cloud, we know that user support is much more than a transaction. It’s one of the four pillars upholding all that we do as a business.

It is our prerogative to see our clients succeed. And it is our passion to support them as they evolve, improve and adapt for success.

Read our latest blog posts

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