Onsite IT support services for deskside expertise

In the modern workplace, even critical services can be delivered remotely. But there are still times when you may need an expert on hand to deliver IT support to your people onsite.

At Content+Cloud we provide flexible onsite IT support services for all circumstances. Whether you need full-time or occasional services, a visiting engineer or an embedded team, we’ll provide the highest standard of support built with your business and culture in mind.

When only onsite support services will do

Onsite IT support can give you reassurance when it’s needed most. If you’re moving your people to a new office, embedding new ways of working or restructuring, having an accredited expert on site can help ensure that everyone is able to access and use the technologies as, when and where they need.

At Content+Cloud we can provide all of your IT support onsite. We provide onsite support services to satisfied clients across all sectors, all over the UK. We believe our focus on people and culture is what sets us apart.


A deep bench of expertise

All our engineers are able to provide second-line support with escalation paths to specialist teams. If for any reason your regular engineer is unavailable, we’ll allocate you with another with the same technical skills and sector experience.


The right fit for your business and culture

We spend a lot of time getting to know your business, culture and people. Our track record with onsite IT support services means we can match you with an engineer or team that suits your ways of working and understands your goals.


Award-winning services aligned with highest standards

We’re one of the UK’s most awarded Microsoft partners, certified to ISO 9001, ISO 27001 and ISO 22301. Our services are delivered in accordance with ITIL processes and managed via the world-class ServiceNow platform.

What is deskside support? Content+Cloud’s onsite capabilities

Deskside, or onsite, support allows you to have that in-person interaction with IT services when you its required. For your organisation, it can give you reassurance that help is on hand for urgent or complex tasks. For your people, it represents your investment in the meeting their needs.

At Content+Cloud, we have a large team of skilled tier 2 and 3 support engineers and managers with years of experience in working with clients in the full range of sectors. Our services can be tailored to whatever scale your organisation requires – from an engineer visiting occasionally to a whole team based long-term in your offices.

Talk to us about your deskside support requirements 


IT support onsite in your global offices

If you need onsite support outside of the UK, Content+Cloud can help. We have a strategic network of high-calibre partners working alongside us to deliver on-site, premium IT support in key locations across five continents.

Find out about our global IT support services 


Service delivered to the highest standards

Our ITIL-aligned Process Management Team will ensure you have industry-standard approaches to incident, change and problem management. We’ve achieved ISO accreditations in service quality, data security and business continuity, giving you confidence when choosing our services.

Read more about our service management approach 

Providing dedicated IT support to a full spectrum of clients

With a broad portfolio of clients, we recognise the unique demands of all industries, sectors and business owners, and know that no two are alike. Our IT support services are based on the demands and needs of our clients, and their users, and our own ever-growing experience across the public, private and third sectors; as well as SMBs, mid-market and enterprise clients.

See who we help